Shipping & Returns

Name: Eyre Computer
Address: Port Lincoln, SA, 5606, AU
Telephone: +61-427-830-075
Price range: $$

Last updated: 22 October 2026

Shipping

Australia-wide delivery by Australia Post. The cost is calculated at checkout from the weight and size of your order and your postcode, at Australia Post's standard parcel rate. There is no handling fee on top.
Pickup in Port Lincoln is free. Choose pickup at checkout and we will contact you to arrange a time; we are home-based and work by appointment, so pickup is not drop-in.
Large or heavy items such as monitors over parcel limits, desktops and printers are sent by freight. Choose "freight quote" at checkout and we will email you a price before charging anything.
Dispatch: items in stock with our distributors usually leave within 1 to 3 business days. Backordered items are advised by email with an expected date.
Delivery times are Australia Post's: typically 2 to 6 business days to metropolitan areas and longer to regional and remote addresses. We will send tracking details when the parcel ships.
Orders ship to Australian addresses only.

If an item arrives damaged or dead on arrival, contact us within 7 days of delivery with your order number and a photo or description of the problem. We will arrange a replacement or refund, and we cover the return freight.
If we sent the wrong item, we will swap it at our cost.
Items that fail later are covered by the manufacturer's warranty and the Australian Consumer Law. Contact us and we will lodge the claim or carry out the repair where we are the authorised agent. See our Terms and Conditions.

We accept change-of-mind returns within 14 days of delivery for items that are unopened, unused and in their original sealed packaging. Contact us first for a return authorisation.
You pay the return freight and the item must arrive back in resalable condition. Original shipping costs are not refunded.
Items ordered in specially for you, software, licences, consumables such as ink and toner once opened, and items that have been installed or registered cannot be returned for change of mind.
Refunds go back to the original payment method within 5 business days of us receiving the item.

Email sales@eyrecomputer.com.au or call 0427 830 075 with your order number and the reason. We will reply within one business day with the next step.