Terms and Conditions

Last updated: 22 October 2026

These terms apply to purchases from the Eyre Computer online store and to repair and IT services supplied by Eyre Computer (ABN 20 143 071 165), a sole-trader business owned by Adam Pierik in Port Lincoln, South Australia. By placing an order or booking work you agree to them. Nothing in these terms limits your rights under the Australian Consumer Law.

Prices and payment

• All prices are in Australian dollars and include GST. Shipping is shown separately at checkout.
• Prices and stock come from our supplier feeds and can change without notice. If a price on the site is clearly wrong we will contact you before processing the order and you can cancel for a full refund.
• Payment is by card through Square or by PayPal. We do not see or store your card number.
• Business customers can request a quote and pay by invoice. Invoiced work is due within 14 days unless the quote says otherwise.

Orders

• An order is accepted when we confirm it and take payment. We can refuse or cancel an order where stock is unavailable, the price was wrong, or we suspect fraud. Anything already paid is refunded in full.
• Most items ship from Australian distributors. If an item is backordered we will tell you the expected date and you can wait or cancel for a full refund.
• Delivery, pickup and returns are covered on the Shipping & Returns page, which forms part of these terms.

Consumer guarantees and warranty

• Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and to compensation for other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if they fail to be of acceptable quality and the failure does not amount to a major failure.
• Most products also carry a manufacturer's warranty, shown on the product page where we have it. We can lodge warranty claims on your behalf, and as a certified HP Warranty Repair Agent we carry out HP warranty repairs ourselves.
• Warranties do not cover physical damage, liquid damage, power surges, misuse, or software and data problems unless the manufacturer says otherwise.

Repairs and IT services

• Work is by appointment. We will give you a quote or an hourly rate before starting chargeable work. Diagnosis of a fault may be charged where no repair goes ahead; we will tell you if so.
• You are responsible for backing up your data before handing over a device. We take care with your data but cannot guarantee it on a faulty device.
• Repair work is guaranteed for 90 days against the same fault recurring. Parts carry their manufacturer's warranty.
• Devices not collected within 90 days of being told the work is complete, after reasonable attempts to contact you, may be disposed of or sold to recover our costs.
• Site visits outside Port Lincoln may include a travel charge, which will be in the quote.

Liability

To the extent the law allows, our liability for anything other than the consumer guarantees is limited to resupplying the goods or services or refunding what you paid for them. We are not liable for loss of data, loss of business or indirect loss.

Website

• Product images and descriptions come from manufacturers and distributors and may differ slightly from the item supplied.
• You must not use the site to harvest data, interfere with its operation, or place fraudulent orders.
• Our Privacy Policy explains how we handle your information.

Disputes and law

If something goes wrong, email sales@eyrecomputer.com.au or call 0427 830 075 and we will sort it out directly. These terms are governed by the laws of South Australia. Consumer complaints can also be made to Consumer and Business Services South Australia.

Contact

Adam Pierik, Eyre Computer
sales@eyrecomputer.com.au · 0427 830 075
Port Lincoln SA 5606, Australia